Shipping & Delivery Policy
Mad1store Co is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost.
How the delivery charge is calculated for multiple units?
The shipping charge is calculated based on the combination of 3 factors, which are Location, weight and volumetric weight of the product including packaging.
Account Details for Transfer of Funds to Mad1stores Bank Account:
- Bank Name - HDFC Bank
- Branch - Nariman Point
- Current Number – 50200008678910
- Company Name - Mad1store Co
- IFSC Code - HDFC0000001
Our prices are all inclusive. All taxes are included with the list prices except Octroi, if applicable in your region. There will be an Extra Octroi charges for shipment to Maharashtra Region.
How long does it take for an order to arrive?
Orders are generally dispatched within 2 working days. Most orders are delivered within 2 to 5 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. It will not be diverted to any other address.
What if I the product is received is in Damaged / Defective condition or "Wrong Product" is delivered?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at 7045196005, 9869027489 or email us at support@mad1store.com, mad1store15@gmail.com, jmehta9@gmail.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back. Also, take the photograph and email or whats app us on 9869027489.
International Transactions Policy
- Shipping is NOT Free and chargeable based on the location.
- Cash on Delivery option is not available. Pay Pal option is available. The Products will be dispatched only once clear payments are received in the Mad1store's Bank account.
- The Delivery will take almost 25 to 30 Working Days from the date of receipt of payments through Bank Transfers,
- Returns are not entertained in case of International Transactions.
